insync computer solutions - Managed IT Services Company

  As a Managed Service Provider , the obvious answer is that managed services are better. But are they better? We have both MSP & Time & Materials clients. We believe that our clients should be able to choose the method of IT support that they are comfortable with. It's not our business model to force our clients into year long engagements unless they make that choice. And the reason they make that choice is because there is a level of insurance achieved with our MSP contracts. What's the difference between the 1990's & today that changes the break fix model? With current technology, we can proactively automate the management, maintenance, & monitoring of our clients' environments for our break fix or Time & Materials clientele. Ninja Remote Monitoring & Management Ninja monitors all of our clients' endpoints - physical & virtual servers, workstations & laptops - which creates custom alerts based on the systems' health & p...

  So excited to be adding another new MSP client to inSync's roster.  Our approach to IT is so different, that we close 100% of our leads. We provide a personal & fresh approach to IT support with regular onsite IT service & assigned engineers.  We believe that building mutually beneficial relationships with our clients is one of the reasons our clients remain for years.  And we don't trap our clients by hosting their applications, backups or email.  We believe their best interests are served with 3rd party vendors specializing in these areas. We also believe that amazing customer service starts with always answering our phones during business hours, no voicemail. Because, when you need us, we are there. All of our engineers are full-time employees, & tier 3 & 4 seasoned IT support professionals. But what makes them special is that they are also friendly. We don't waste our clients' time or energy dealing with arrogant engineers. Have a complex ...